Hard Surface Care

Q. How do I care for my new laminate floor?

A. Vacuum using the wand attachment, use a dust mop or wipe with a damp cloth. For spills, just wipe up with a cloth or sponge. In very sandy areas or at the beach, sweep or vacuum regularly. Do not use soap based detergents or "mop and shine" products, as these may leave a dull film on your floor. Do not use abrasive cleaners, steel wool, or scouring powder, which can scratch your floor. Do not wax or polish your floor. When necessary, use a well squeezed damp mop with the manufacturer's floor cleaner. Laminate floor, like other types of smooth floors, can become slippery when wet. Allow time for floor to dry after washing. Immediately wipe up wet areas from spills, foreign substances or wet feet.

Q. How do I care for my ceramic or tile floor?

A. Wipe tiles periodically with a cloth or sponge dampened with a non-oil-based household cleaner. Vacuum tiles regularly to remove dirt and other gritty particles, then damp mop or sponge with an all-purpose, non-oil-based cleaner. Do not use ammonia, it will discolor grout. Do not use cleansers containing acid or bleach for routine maintenance. Do not use wax cleaners, oil-based detergents or sealants to maintain your tile. Do not use harsh cleaning aids like steel wool pads or any scouring pads containing metal. Do not use a cleaning agent that contains color (unglazed tile only). Do test scouring powders on a small area first. Do use a sealer on grout joints. Do have a damaged or broken tile removed and replaced by a qualified tile contractor.

Q. How do I care for the grout on my tile floors or walls?

A. Once the tile has been cleaned and dried (shortly after installation), grout joints should be treated with a silicone sealer. Grout, is porous and sealing it will simplify future maintenance. We recommend you apply a sealer at least twice a year for maximum stain protection.

Q. What is the best way to protect my hard surface area(s)?

A. In order to protect your hard surface area (tile, wood, laminate, vinyl), you might try the following things: Place high quality floor mats and area rugs near outside entrances to prevent dirt, sand and other unwanted substances from being tracked directly onto the flooring (make sure you use an area rug pad between the mat and floor); try to support heavy furniture and appliances with wide-bearing glides or casters; affix felt floor protectors on moveable furniture, including chairs, tables, and sofas, that sit directly on hard surface flooring.

Q. How do I care for my wood floor?

A. In order to protect your hardwood floor and ensure its longevity make sure you sweep, vacuum, or dust mop regularly to prevent sand or abrasive dust build up that can scratch the floor's finish. Also, blot up spills immediately with a damp cloth. Try to periodically clean the floors using a leading brand of cleaner for pre-finished hardwood floors, but do not use ammonia or oil-based wax, polish, abrasive cleaners, or furniture cleaners.

Q. Where can I find additional information on how to maintain and care for my new floors.

A. For more information on how to maintain your new floors, you can visit The Carpet and Rug Institute, or ask one of our store associates.